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🤖 Auto-Assign Tags to Tickets Based on Issues with AI

Revolutionize your support system with our smart automation that instantly assigns precise tags to tickets, ensuring rapid issue resolution and seamless workflow management!

✨ Agentic AI workflows
🤖 100% fully customizable
✅ Download & edit on-the-go
🚀 Automate, publish, & share everywhere

What Can You Do With This Automation?

Auto-Assign Tags to Tickets Based on Issues enhances ticket management by efficiently categorizing and prioritizing tickets. Here are some benefits:

  • Quickly identify and addressing high-priority tickets.
  • Streamline customer support workflows.
  • Improve response times with automatic categorization.
  • Enhance team productivity by reducing manual sorting.
  • Optimize reporting and analytics with organized tagging.

Use Cases For Auto-Assign Tags to Tickets Based on Issues

  • Customer Support: Automatically tag tickets to prioritize urgent issues immediately.
  • IT Helpdesk: Classify tickets by issue type to route them to appropriate tech support teams.
  • Sales Queries: Automatically route and tag sales inquiries for targeted follow-up.
  • Product Feedback: Organize feature requests and bug reports effectively.
  • Marketing Campaigns: Tag and sort responses based on customer feedback efficiently.

How To Use This Automation

  1. Go to the “Automations” tab in your workspace.
  2. Click ➕Add automation ➡ choose a template or start from scratch.
  3. Click “➕Add Trigger” and define the conditions.
  4. Click “➕Add Action” and define the conditions.
  5. Enable the toggle in the top-right corner to activate the automation.