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🤖 AI Auto-Assign Tags to Tickets Based on Issues

Revolutionize your support system with our smart automation that instantly assigns precise tags to tickets, ensuring rapid issue resolution and seamless workflow management!

✨ Agentic AI workflows
🤖 100% fully customizable
✅ Download & edit on-the-go
🚀 Automate, publish, & share everywhere

What Can You Do With This Automation?

Auto-Assign Tags to Tickets Based on Issues enhances ticket management by efficiently categorizing and prioritizing tickets. Here are some benefits:

  • Quickly identify and addressing high-priority tickets.
  • Streamline customer support workflows.
  • Improve response times with automatic categorization.
  • Enhance team productivity by reducing manual sorting.
  • Optimize reporting and analytics with organized tagging.

Use Cases For Auto-Assign Tags to Tickets Based on Issues

  • Customer Support: Automatically tag tickets to prioritize urgent issues immediately.
  • IT Helpdesk: Classify tickets by issue type to route them to appropriate tech support teams.
  • Sales Queries: Automatically route and tag sales inquiries for targeted follow-up.
  • Product Feedback: Organize feature requests and bug reports effectively.
  • Marketing Campaigns: Tag and sort responses based on customer feedback efficiently.

How To Use This Automation

  1. Go to the “Automations” tab in your workspace.
  2. Click ➕Add automation ➡ choose a template or start from scratch.
  3. Click “➕Add Trigger” and define the conditions.
  4. Click “➕Add Action” and define the conditions.
  5. Enable the toggle in the top-right corner to activate the automation.