🤖 AI Automate Resolution Status Updates

What Can You Do With This Automation?

Automate Resolution Status Updates can streamline your workflow by handling repetitive tasks efficiently. Here are some key capabilities:

• Automatically update ticket statuses as they progress through the workflow.
• Send real-time notifications to team members and stakeholders.
• Reduce manual errors by ensuring consistent status updates.
• Integrate with other software tools to enhance communication.
• Improve response times with instant status adjustments.

Use Cases For Automating Resolution Status Updates

Automating Resolution Status Updates has several practical applications that can benefit your team:

• IT help desks can provide faster service by automatically changing ticket statuses.
• Customer service teams can keep clients informed without manual follow-ups.
• Project managers can monitor project statuses with real-time updates.
• HR departments can track employee requests more efficiently.
• Sales teams can keep track of leads and opportunities with automatic updates.

How To Use This Automation

1. Go to the “Automations” tab in your workspace.
2. Click ➕Add automation ➡ choose a template or start from scratch.
3. Click “➕Add Trigger” and define the conditions.
4. Click “➕Add Action” and define the conditions.
5. Enable the toggle in the top-right corner to activate the automation.