🤖 Priority Based on Sentiment Automation

What Can You Do With This Automation?

• Automatically assign task priority based on sentiment analysis, ensuring urgent tasks are addressed promptly.
• Enhance team efficiency by categorizing tasks by emotional tone, reducing response times for critical issues.
• Improve customer satisfaction by quickly identifying and escalating negatively received feedback.
• Streamline project management by flagging high-priority items that require immediate attention.
• Optimize resource allocation by prioritizing tasks that need quick resolution.

Use Cases For Priority Based on Sentiment Automation

• Customer Support: Automatically escalate tickets with highly negative sentiment for faster resolution.
• Social Media Management: Monitor and prioritize social media mentions and posts based on sentiment to address urgent issues promptly.
• Employee Feedback: Quickly identify and prioritize internal feedback with negative sentiment for prompt management action.
• Marketing Campaigns: Analyze customer responses to campaigns and prioritize actions based on sentiment, ensuring negative feedback is addressed swiftly.
• Product Development: Prioritize customer suggestions and complaints based on sentiment to guide product improvements and updates.

How To Use This Automation

1. Go to the “Automations” tab in your workspace.
2. Click ➕Add automation ➡ choose a template or start from scratch.
3. Click “➕Add Trigger” and define the conditions.
4. Click “➕Add Action” and define the conditions.
5. Enable the toggle in the top-right corner to activate the automation.